Arkadaşlar bir siteden oyun keyi aldım. Oyun sadece Güney ve Kuzey Kore de etkinleştirilemiyordu. Fakat keyi steama girdiğim de "Mevcut değil. Üzgünüz, fakat bu öğeleri bulunduğunuz ülkede satın alamazsınız. Satın alma işlemi iptal edildi" hatası alıyorum. Aldığım yerle yazıştığımda benden şunları istediler.
Dear Customer,
Thank you for contacting us about this issue. In order to verify your problem we would like to ask you to provide us with the following screenshots:
1. With the languages available on game
2. With your game list on Steam
3. With your Steam store transactions.
Please make sure your Steam games library is visible in the background of your screenshots, showing the position where the game would be added in your games library.
Please also make sure to send us full, unedited screenshots with visible username and time when the screenshots were taken, in .jpg or .png format, preferably via our ticketing system since the attachments may not come through by e-mail.
Thank you for your cooperation.
We would also like to apologize for any inconvenience caused by this situation and assure you that we will do our best to solve this issue for you as quickly and smoothly as possible.
If you have any doubts or questions please feel free to contact us. We are available 24/7.
Please note that responding multiple times or creating new tickets may cause a delay in our responses.
Best regards,
Marek
Ne demek istemişler yardım edin lütfen. Ben çeviri sayesinde baktım biraz ama olmayacak şeyler istemişler sanki.
Dear Customer,
Thank you for contacting us about this issue. In order to verify your problem we would like to ask you to provide us with the following screenshots:
1. With the languages available on game
2. With your game list on Steam
3. With your Steam store transactions.
Please make sure your Steam games library is visible in the background of your screenshots, showing the position where the game would be added in your games library.
Please also make sure to send us full, unedited screenshots with visible username and time when the screenshots were taken, in .jpg or .png format, preferably via our ticketing system since the attachments may not come through by e-mail.
Thank you for your cooperation.
We would also like to apologize for any inconvenience caused by this situation and assure you that we will do our best to solve this issue for you as quickly and smoothly as possible.
If you have any doubts or questions please feel free to contact us. We are available 24/7.
Please note that responding multiple times or creating new tickets may cause a delay in our responses.
Best regards,
Marek
Ne demek istemişler yardım edin lütfen. Ben çeviri sayesinde baktım biraz ama olmayacak şeyler istemişler sanki.
